Protect your credit and debit cards with Remote Control

Ever left your credit card at a restaurant or store? Or discovered your debit card isn’t in your wallet where you thought it was? Now, with our Remote Control service, you can turn off your cards off until you find them. This can protect against fraud and give you peace of mind.

You’ll need our free Mobile Banking app to use Remote Control, so sign up now.rc-cards-mobile-screens-sans-header-1116

Remote Control FAQ

1. How does it protect my privacy?
Remote Control lets you turn access to your cards on and off whenever you wish.

2. When should I use it?
If you have misplaced your cards, won’t be using them for a while, or suspect fraudulent use. For maximum security, disable your cards until you need to use them.

3. What do I need to use Remote Control?
Mobile Banking. If you don’t have it yet, download it free for Apple or Android mobile devices.

4. How do I use it?
A. Log in and select “Debit/Credit Cards” from menu.
B. Tap on the card you wish to control.
C. Select an option:
Active: Your card is ready for use.
Disable: Lock your card so it can’t be used.
Lost or Stolen: Permanently disable your card; it can’t be reactivated.

5. What happens when I disable my account?
No activity will be permitted until the card is reactivated.

6. Is there a fee for Remote Control?
No. This is a free service.

7. Is there a limit to how often I can use Remote Control?
No. Use it as often as necessary.